Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 1292 to 1301 of 1595 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. FCA says general insurance add-on industry must make changes

    Press Releases Published: 11/03/2014 Last modified: 11/03/2014
    A general insurance add-on is an insurance product that is sold alongside goods or services (e.g. ... requiring firms to publish claims ratios to highlight low-value products, pressuring providers to deliver better value to their customers.

  3. Alternative investment fund manager (AIFM) hosting

    Firms Published: 25/03/2024 Last modified: 25/03/2024
    Information for AIFMs using the host model to manage alternative investment funds (AIFs), known as AIFM hosting.

  4. PS19/26: Brexit - Regulatory Technical Standards for Strong Customer Authentication and Common and Secure Open Standards of Communication

    Policy statements Published: 25/10/2019 Last modified: 18/01/2021
    This policy statement PS19/26 confirms the regulatory technical standards for strong customer authentication and common and secure open standards of communication, which will apply in the UK, in the event of a no-deal exit by the UK from the EU.

  5. Aggregate complaints data: 2021 H2

    Data Published: 28/04/2022 Last modified: 20/10/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group.

  6. Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly

    Press Releases Published: 26/09/2013 Last modified: 26/09/2013
    Firms must put the interests of customers at the heart of their business if we are to restore trust and confidence in financial services. ... In the meantime, information about the bank’s further customer communication and redress exercise can be found

  7. FCA warns consumers about unauthorised forex investment xchloesworld

    News stories Published: 13/01/2021 Last modified: 13/01/2021
    The FCA has updated its consumer warning against an unauthorised online trader using Instagram, known as chloefxtrades / chloehenx, to include a further account xchloesworld.

  8. FCA publishes discussion paper on transforming culture in financial services

    Press Releases Published: 12/03/2018 Last modified: 12/03/2018
    The Financial Conduct Authority (FCA) has today published a discussion paper on transforming culture in financial services which presents views from academics and industry thought leaders. The paper is intended to provide a basis for stimulating

  9. Remuneration and performance management of sales staff (SYSC 19F)

    Tasks for regulated firms Published: 23/05/2018 Last modified: 10/02/2023
    FCA provides rules on staff incentives and the remuneration of sales staff and advisers.

  10. TR14/10 - Developments in the distribution of retail investments: Purchasing investments without a personal recommendation or with simplified advice

    Thematic reviews Published: 11/07/2014 Last modified: 25/08/2016
    For services where customers purchase investments without a personal recommendation, we found that most firms had considered their customers’ needs and tried to design their services to help them make informed ... decisions. This included the range of

  11. Undertaking cashflow modelling to demonstrate suitability of retirement-related advice

    Published: 20/03/2024 Last modified: 20/03/2024
    Our work on reviewing defined benefit transfer advice and our ongoing supervisory work identified concerns about how firms prepare and use cashflow modelling.
Related searches