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Showing 1412 to 1421 of 1595 search results for information on services for vulnerable customers.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
PS15/27: Cash savings remedies: Feedback and Policy Statement to CP15/24 and next steps
Disclosure remedies – aimed at improving the information made available to consumers by firms, both at or before the point of sale and post-sale. ... This is likely to include intermediaries such as price comparison websites and those providing account -
FS16/5: Call for Inputs on Big Data in retail general insurance
In this Feedback Statement we summarise the responses we have received to our Call for Inputs on the use of Big Data in retail general insurance (GI), and outline our responses to the issues raised. -
FSA fines Zurich Insurance £2,275,000 following the loss of 46,000 policy holders' personal details
The Financial Services Authority (FSA) has fined the UK branch of Zurich Insurance Plc (Zurich UK) £2,275,000 for failing to have adequate systems and controls in place to prevent the loss of customers’ confidential information. The fine is the -
Information on Covid whistleblowing reports for 2020/21 - August 2021
The FCA provides information on the covid-specific whistleblower allegations referred to in the FCA's annual report for 2020/21. -
FSA CP13/7: Consumer credit regulation - our proposed regime
On 1 April 2014, the regulation of the consumer credit market will be transferred from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA). This move was announced by the Government, with the aim of increasing protection for -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
FCA and PSR Boards appoint new members to decision-making committees
During his career, he has advised over 150 operators and regulators on matters such as competition, regulatory pricing, cost modelling and customer engagement. ... About the PSR:. The PSR has three statutory objectives: to promote effective competition -
FCA requests information from firms about delivery of their ongoing advice services and the Consumer Duty
FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area. -
Building operational resilience: impact tolerances for important business services
The Bank of England (the Bank), Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) have today published a shared policy summary and co-ordinated consultation papers (CPs) on new requirements to strengthen operational -
FCA publishes Decision Notices against two individuals for acting without integrity in relation to pensions business
The FCA has decided to ban Stephen Joseph Burdett and James Paul Goodchild from working in regulated financial services for recklessly exposing pension holders to unsuitable investments.