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Showing 1422 to 1431 of 1595 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Financial Conduct Authority unveils successful sandbox firms on the second anniversary of Project Innovate

    Press Releases Published: 07/11/2016 Last modified: 07/11/2016
    The Financial Conduct Authority (FCA) today marks the second anniversary of Project Innovate by announcing the firms that were successful in their applications to begin testing in the first cohort of the regulatory sandbox.

  3. Cheque Centre stops selling single repayment payday loans and agrees to change business model to meet FCA’s tougher consumer protection requirements

    Press Releases Published: 13/05/2014 Last modified: 13/05/2014
    If Cheque Centre customers have any questions about what this means for them and their loan, the firm’s consumer helpline number is 0800 243028. ... The skilled person will be appointed under section 166 of the Financial Services and Markets Act as

  4. Levelling the playing field – innovation in the service of consumers and the market

    Speeches Published: 20/04/2021 Last modified: 20/04/2021
    Speech by our CEO, Nikhil Rathi, to FinTech Week.

  5. Interest rate benchmark reform: transition to a world without LIBOR

    Speeches Published: 12/07/2018 Last modified: 12/07/2018
    Andrew Bailey, chief executive of the FCA, on transitioning from LIBOR to alternative interest rate benchmarks.

  6. TR14/4 – Risks to customers from financial incentives – an update

    Thematic reviews Published: 04/03/2014 Last modified: 13/03/2024
    This report summarises the findings of our follow-up thematic work into financial incentives which assessed whether firms are now managing the risks to consumers.

  7. Business interruption insurance test case: draft guidance for firms

    Policy and guidance Guidance consultations Published: 01/06/2020 Last modified: 01/06/2020
    FCA publishes draft guidance for firms on the business interruption insurance test case

  8. British Steel Pension Scheme transfers: action from the FCA, FOS and FSCS

    Firms Pensions Corporate documents Published: 24/07/2024 Last modified: 24/07/2024
    The FCA, Financial Ombudsman Service (FOS) and FSCS report on joint action to help former British Steel Pension Scheme members get the retirement they worked for.

  9. 1 month to go: FCA reminds firms to be ready for end of transition period

    Press Releases Published: 01/12/2020 Last modified: 01/12/2020
    The FCA has reminded firms to be ready for the end of the transition period in 1 month’s time.

  10. Finalised Guidance: Cancellations and refunds: Helping consumers with rights and routes to refunds

    Finalised guidance Published: 01/10/2020 Last modified: 01/04/2021
    Since the outbreak of the coronavirus (Covid-19) pandemic, there has been an unprecedented number of cancellations of trips, holidays, and other events. 

  11. Information on enforcement on transparency of consumer facing documents - June 2022

    FOI Release Date of Release: 13/06/2022
    The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents.
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