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Showing 1482 to 1491 of 1595 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. High Court finds against illegal pension introducers, Avacade and others

    Press Releases Published: 30/06/2020 Last modified: 30/06/2020
    Today the High Court ruled in favour of the FCA in a civil action against 2 firms and their directors who provided pension services to consumers without FCA authorisation.

  3. FCA bans and censures managing director of SIPP operator Montpelier Pension Administration Services Limited

    Press Releases Published: 18/04/2013 Last modified: 25/11/2021
    The FCA has banned Kevin Wells, the managing director of Montpelier Pension Administration Services Limited (MPAS), from performing any significant influence function at any regulated firm, and also censured him.

  4. FCA fines Guaranty Trust Bank (UK) Ltd £525,000 for failures in its anti-money laundering controls

    Press Releases Published: 09/08/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Guaranty Trust Bank (UK) Ltd (GT Bank) £525,000 for failings in its anti-money laundering (AML) controls for high risk customers between May 2008 and June 2010.

  5. Half a million consumers paying less credit card interest following FCA intervention

    Press Releases Published: 19/07/2022 Last modified: 19/07/2022
    Nearly 600,000 people are now paying less in interest and charges on their credit card debt because of changes made by the FCA.

  6. PS18/3: Perimeter guidance on personal recommendations on retail investments

    Policy statements Published: 23/02/2018 Last modified: 23/02/2018
    This Policy Statement sets out our response to feedback on new perimeter guidance on what constitutes a personal recommendation, which we published in consultation CP17/28: FAMR Implementation Part II and insistent clients (PDF).

  7. Consumer warning on Unique Funeral Plans and Empathy Funeral Plans

    News stories Published: 31/05/2022 Last modified: 01/06/2022
    Existing customers of these firms should contact their provider.

  8. The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with

    Press Releases Published: 17/11/2014 Last modified: 01/11/2016
    Correctly handled, they can help firms quickly deal with problems and keep their customers happy. ... The FCA also sought the views of the Financial Ombudsman Service and consumer groups.

  9. Joint Regulatory Oversight Committee highlights 2023 progress and sets out future UK open banking plans

    News stories Published: 18/12/2023 Last modified: 18/12/2023
    The Joint Regulatory Oversight Committee has today published an update on the significant progress made since it outlined its open banking vision in April and sets out plans to deliver a new generation of payment products and services.

  10. New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling

    Press Releases Published: 20/10/2016 Last modified: 20/10/2016
    The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts.

  11. PS14/7: Changes to the use of dealing commission rules: feedback to CP13/17 and final rules

    Policy statements Published: 08/05/2014 Last modified: 23/11/2021
    In this Policy Statement we report on the main issues arising from Consultation Paper 13/17 – Consultation on the use of dealing commission rules, and publish the final rules.
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