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Showing 1562 to 1571 of 1595 search results for information on services for vulnerable customers.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017
The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017. -
Occasional Paper No. 10: Message received? The impact of annual summaries, text alerts and mobile apps on consumer banking behaviour
The additional impact of the combination of both services shows the benefit of receiving information upon automatic triggers, without having to actively acquire it, as well as having the facility to ... These services also appear to encourage consumers -
FCA to carry out market study into cash savings - study is part of programme to look at competition across financial services markets
We know that switching rates are low for financial services products and savings accounts are no exception. ... This was announced by the Financial Services Authority in January 2013 and will conclude in early 2014. -
FCA challenges industry to improve access to insurance for people with pre-existing medical conditions
The Financial Conduct Authority (FCA) has today published feedback on its Call for Input (CfI) on Access to Insurance. -
LIBOR and the FCA's powers under the UK Benchmarks Regulation: questions and answers
In September 2021, we published information for firms to help manage an orderly wind-down of LIBOR. We explain this as well as information about our UK Benchmarks Regulation (BMR) powers. -
FCA publishes decision notices against One Call Insurance Services Limited and John Lawrence Radford
The Financial Conduct Authority has today published Decision Notices in respect of One Call Insurance Services Limited (One Call) and its Chief Executive and majority shareholder John Lawrence Radford. -
FCA fines Sigma Broking Limited £530,000 and bans and fines its former directors following market abuse reporting failures
Sigma Broking Limited (Sigma) has been fined £531,000 for failing to make reports crucial in fighting potential market abuse and three directors have been fined amounts totalling over £200,000, two of whom have also been prohibited. -
The Financial Conduct Authority publishes review into delivering ‘independent’ financial advice following the implementation of the Retail Distribution Review
Most firms are using the ‘independent’ tag correctly, which is important in helping consumers understand what service they are buying. ... services to their customers and whether firms that are describing themselves as ‘independent’ are acting -
“We are using the eyes and ears of consumers” – FCA published its 2013/14 Annual Report
The Financial Conduct Authority will use the millions of consumers who use financial products and services to ensure that the industry meets their needs and expectations, said Chairman John Griffith-Jones ... Warning for customers on interest -
FCA consults on new rules for claims management firms to raise standards of conduct and protect consumers
We are consulting on new rules for claims management companies to raise standards of conduct. We will become the regulator of claims management companies (CMCs) on 1 April 2019.