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Showing 212 to 221 of 1594 search results for information on services for vulnerable customers.

  1. Update on mortgages, consumer credit, banking and payments during coronavirus

    Statements Published: 27/01/2021 Last modified: 27/01/2021
    We are publishing an update on issues relating to mortgages, consumer credit, banking and payments during coronavirus. This confirms our finalised guidance on repossessions for mortgages and consumer credit, as well as the FCA’s intention to
  2. FCA confirms support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 02/06/2020 Last modified: 02/06/2020
    The FCA has today confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holiday or who are yet to request one.
  3. Karina McTeague speech on retail banking and payments at the PayExpo 2017

    Speeches Published: 13/11/2017 Last modified: 13/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape.
  4. Speech: Beyond economics?

    Insight Published: 25/01/2017 Last modified: 28/02/2017
    Consumers can discipline suppliers if they have:. the information needed to discriminate between offerings, and. ... They say financial consumers are especially vulnerable as many financial products are credence or experience services, given suppliers’
  5. Investigation opening criteria

    About us How we regulate Published: 21/04/2016 Last modified: 27/02/2024
    Factors we consider when deciding to open an investigation, including how we assess serious misconduct.
  6. FCA publishes update on high-cost credit work

    Press Releases Published: 31/01/2018 Last modified: 11/04/2024
    The FCA has published an update on its work in the high-cost credit sector.
  7. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.
  8. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.
  9. FCA bans Simon Hughes for failures in advice given to British Steel Pension Scheme Members

    Press Releases Published: 03/10/2023 Last modified: 03/10/2023
    The FCA has banned Simon Hughes of S&M Hughes Limited (in liquidation) from advising customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm.
  10. PS19/16: High-Cost Credit Review: Overdraft policy statement

    Policy statements Published: 07/06/2019 Last modified: 11/09/2020
    These are the final rules we are introducing to reform the overdraft market.