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Showing 212 to 221 of 1594 search results for information on services for vulnerable customers.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
Update on mortgages, consumer credit, banking and payments during coronavirus
We are publishing an update on issues relating to mortgages, consumer credit, banking and payments during coronavirus. This confirms our finalised guidance on repossessions for mortgages and consumer credit, as well as the FCA’s intention to -
FCA confirms support for customers who are struggling to pay their mortgage due to coronavirus
The FCA has today confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holiday or who are yet to request one. -
Karina McTeague speech on retail banking and payments at the PayExpo 2017
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape. -
Speech: Beyond economics?
Consumers can discipline suppliers if they have:. the information needed to discriminate between offerings, and. ... They say financial consumers are especially vulnerable as many financial products are credence or experience services, given suppliers’ -
Investigation opening criteria
Factors we consider when deciding to open an investigation, including how we assess serious misconduct. -
FCA publishes update on high-cost credit work
The FCA has published an update on its work in the high-cost credit sector. -
Business Plan 2022/23
The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary
Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey. -
FCA bans Simon Hughes for failures in advice given to British Steel Pension Scheme Members
The FCA has banned Simon Hughes of S&M Hughes Limited (in liquidation) from advising customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm. -
PS19/16: High-Cost Credit Review: Overdraft policy statement
These are the final rules we are introducing to reform the overdraft market.