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Showing 302 to 311 of 1594 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. TR19/1: Debt management sector thematic review

    Thematic reviews Published: 15/03/2019 Last modified: 15/03/2019
    This report shares the key findings of our thematic review of the debt management sector.We committed in our 2017/18 Business Plan to assess how the market is operating and whether firms are meeting customer needs and our standards.

  3. Protecting access to cash and banking services

    Speeches Published: 13/05/2021 Last modified: 13/05/2021
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0

  4. Helping consumers with debt management plans

    News stories Published: 13/01/2016 Last modified: 03/09/2016
    writing to customers of firms which no longer have the relevant permissions with advice. ... Consumers often use the services of debt management firms when they are most desperate.

  5. Cancelling an authorisation or registration

    Firm authorisation Published: 08/08/2017 Last modified: 03/08/2023
    You need to apply to the FCA to cancel your authorisation or registration. Find out how to submit your application.

  6. Strong Customer Authentication

    Tasks for regulated firms Published: 01/09/2019 Last modified: 15/02/2023
    The FCA's expectations for your firm when implementing Strong Customer Authentication (SCA), including in e-commerce and online banking.

  7. Coronavirus (Covid-19): Information for firms on consumer credit

    Published: 04/12/2020 Last modified: 25/03/2021
    Information for firms on credit cards (including store cards and catalogue credit), personal loans, overdrafts, motor finance and high cost credit agreements.

  8. FCA reminds consumers financially impacted by coronavirus of the support available

    Press Releases Published: 25/03/2021 Last modified: 25/03/2021
    The FCA has published finalised guidance for firms, to ensure that mortgage customers whose homes may be repossessed are treated fairly and appropriately, particularly where there are risks of harm to customers who are vulnerable, including as a

  9. The FCA Mission – a consultation

    Press Releases Published: 26/10/2016 Last modified: 31/10/2016
    The Financial Conduct Authority (FCA) has today launched a consultation on its Mission, which is designed to provide a guiding set of principles around the strategic choices the FCA makes. It will inform the FCA’s strategy and day-to-day work over

  10. Credit broking firms: key rules

    Tasks for regulated firms Published: 23/11/2015 Last modified: 16/02/2023
    Read about the key rules for credit broking firms.

  11. Response to the CMA’s final report for its digital comparison tools market study

    Statements Published: 26/09/2017 Last modified: 26/09/2017
    We have worked with the CMA throughout its study, which looked at car and home insurance, and credit cards, to provide expert input on financial services. ... Further, we’re pleased to hear that vulnerable customers that can access DCTs find them useful
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