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Showing 332 to 341 of 1594 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Data security

    Tasks for regulated firms Published: 31/07/2015 Last modified: 21/02/2023
    You are responsible for securing your customer data and protecting it from fraudsters. Read more about the measures you should consider.

  3. Limitations on debt permissions

    Tasks for regulated firms Published: 20/03/2017 Last modified: 10/02/2023
    If you are a full permission firm with the permission of debt adjusting and/or debt counselling with a ‘no debt management’ limitation, read how to review the limitations held to ensure they are appropriate for your business.

  4. Financial crime

    Tasks for firms Published: 30/07/2015 Last modified: 11/03/2024
    Integrity of the UK's financial markets requires the FCA to ensure firms have effective systems and controls to detect, prevent and deter financial crime. Learn from good and poor examples and browse our guide to financial crime.

  5. PPI complaints

    PPI Consumers Published: 24/02/2023 Last modified: 24/02/2023
    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  6. FCA joins other regulators to warn firms on debt collection

    News stories Published: 18/03/2024 Last modified: 18/03/2024
    Together with Ofgem, Ofwat and Ofcom, the FCA has set out expectations for firms across markets, as many consumers continue to feel the strain from cost of living pressures.

  7. Report mortgage fraud (lenders)

    Tasks for firms Published: 24/02/2016 Last modified: 02/08/2023
    Find out about our Information from Lenders (IFL) scheme and use our online reporting document to tell us about suspected fraud.

  8. Banking and Payments Conduct Regime

    Banks building societies and credit unions Electronic money and payment institutions Published: 03/06/2016 Last modified: 10/02/2023
    Read more about the different elements of the Banking and Payments Conduct Regime. 

  9. Keeping up with the credit sector: the FCA’s view on the market today

    Speeches Published: 30/03/2017 Last modified: 30/03/2017
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at Credit Summit in London.

  10. 2018 fines

    News stories Published: 08/01/2018 Last modified: 15/01/2019
    This table contains information about fines published during the calendar year ending 2018. The total amount of fines is £60,467,212.

  11. Overdrafts and coronavirus: draft guidance for firms

    Guidance consultations Published: 02/04/2020 Last modified: 01/12/2020
    FCA guidance for firms: overdrafts and coronavirus
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