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Showing 342 to 351 of 1594 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  3. 100 days of the FCA

    Speeches Published: 09/07/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the ABI Biennial Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Report a scam

    Consumers Report a firm Published: 05/03/2020 Last modified: 10/04/2024
    If you think you’ve been contacted by a fraudster or unauthorised firm, find out which scams the FCA can look into and how to make a report.

  5. Motor finance agreements and coronavirus: draft temporary guidance for firms

    Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
    This guidance applies to regulated firms that issue regulated motor finance agreements.

  6. Risks to customers from financial incentives

    Tasks for regulated firms Published: 30/11/2015 Last modified: 10/02/2023
    The FCA out how financial incentives for staff could potentially have a negative effect on customers.

  7. Pensions TechSprint

    Tasks for regulated firms Focus areas Published: 19/11/2018 Last modified: 10/02/2023
    The event explored how technology can increase consumers' engagement with their pensions and assist them in making decisions on their retirement options.

  8. Consumer credit – Treating customers fairly

    Consumer credit firms Published: 23/04/2019 Last modified: 16/02/2023
    We set out why treating customers fairly should be at the heart of your business.

  9. The FCA’s view of green mortgages

    Speeches Published: 19/04/2023 Last modified: 19/04/2023
    Speech by David Geale, Director of Retail Banking, delivered at the London Institute of Banking & Finance mortgage conference.

  10. IRHP: examples of redress

    Consumers Published: 26/04/2016 Last modified: 14/12/2021
    IRHP: examples of redress.

  11. Money Laundering Regulations

    Firms Focus areas Published: 23/12/2019 Last modified: 21/02/2023
    Find out more about Money Laundering Regulations (MLRS) and how firms need to comply.
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