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Showing 352 to 361 of 1594 search results for information on services for vulnerable customers.

352. Forms

     List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

353. A to Z of financial terms - Information on services for vulnerable customers

     Consumers Published: 20/03/2023 Last modified: 20/03/2023
     A to Z of financial services to help you understand financial and legal terms.

354. The regulatory challenge

     Speeches Published: 23/02/2015 Last modified: 24/02/2015
     The general public no longer sees financial services as a profession providing a vital service to individuals and businesses. ... sensibly. It will be the case that some firms, having considered the customer, may still not wish to offer them a service.

355. Payday lenders failing customers in arrears, says FCA

     Press Releases Published: 10/03/2015 Last modified: 10/03/2015
     Reviews of three firms revealed a backlog of letters and documentation, including from vulnerable customers who had fallen behind in repayments. ... This documentation included medical evidence and letters from debt advisors providing crucial information

356. Diversity, Equity and Inclusion (DEI) Innovation Spotlight

     Published: 24/08/2022 Last modified: 22/03/2023
     Find out about our Innovation hub's Diversity, Equity and Inclusion spotlight encouraging FinTech innovation in the DEI space

357. Personal loans and coronavirus: draft guidance for firms

     Guidance consultations Published: 02/04/2020 Last modified: 30/11/2020
     The FCA's guidance for firms on personal loans during the coronavirus situation

358. PPI complaints handling update

     News stories Published: 16/10/2019 Last modified: 01/05/2020
     We are aware that the volume of PPI checking enquiries and complaints sent to firms increased significantly during August 2019 in the run-up to the complaints deadline on 29 August. As a result, firms will not be able to meet their normal complaint

359. UK’s cash infrastructure and consumer research

     External research Published: 23/07/2021 Last modified: 23/07/2021
     The FCA provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FCA's ongoing work on access to cash. 

360. Bank or building society

     Last modified: 22/09/2017
     The Handbook is amended by the Payment Services Instrument 2017 and you can see the revised Handbook on our Handbook website by setting the date to 13 January 2018. ... Do you intend to offer account information services (AIS) or payment initiation

361. Our supervision overview

     Speeches Published: 02/06/2014 Last modified: 28/06/2024
     Speech by Clive Adamson, director of supervision, at the General Insurance conference, London.

362. Durable medium

     Tasks for firms Published: 06/03/2017 Last modified: 14/09/2023
     The FCA provides a clarification on the term 'durable medium', which will help firms to understand their obligations when using non-paper methods of communication.