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Showing 392 to 401 of 1594 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Brexit resources

    Focus areas Published: 09/03/2018 Last modified: 12/08/2022
    This page lists our news and statements, speeches, publications and other pages related to Brexit.

  3. Credit cards (including retail revolving credit) and coronavirus: draft guidance and rules for firms

    Guidance consultations Published: 01/04/2020 Last modified: 30/11/2020
    The FCA's guidance for firms on credit cards and retail revolving credit during the coronavirus situation.

  4. Market Watch 72

    Newsletters Published: 11/01/2023 Last modified: 11/01/2023
    In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients

  5. Lloyds Banking Group sets up redress scheme for mortgage arrears customers

    Press Releases Published: 27/07/2017 Last modified: 27/07/2017
    Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments.

  6. Gable Insurance AG is in liquidation

    Statements Published: 21/11/2016 Last modified: 22/11/2016
    On 17 November 2016 Gable Insurance AG (a Liechtenstein insurance company that provided private motor and commercial insurance for UK customers) went into liquidation. This follows a formal order that was issued to Gable on 7 September 2016 by the

  7. Unfair contract terms

    Tasks for regulated firms Published: 06/05/2015 Last modified: 10/02/2023
    Find out what the FCA can do to tackle unfair contract terms in financial services contracts and what you should focus on.

  8. How to complain

    Consumers Complaints Published: 17/04/2016 Last modified: 20/03/2024
    If you're unhappy with a financial product or service, find out how to complain and when you should get in touch with the Financial Ombudsman Service.

  9. FCA sets out 14-point action plan on cash savings

    Press Releases Published: 31/07/2023 Last modified: 31/07/2023
    Action plan to ensure firms are passing on interest rate rises to savers appropriately, that they’re communicating with customers much more effectively and offering them better savings rate deals.

  10. A credit market that delivers for consumers

    Speeches Published: 27/04/2023 Last modified: 27/04/2023
    Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.

  11. Transparency in insurance renewals

    Tasks for regulated firms Published: 08/03/2017 Last modified: 14/02/2023
    Find out how to make sure you are complying with our rules when renewing policies with your customers.
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