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Showing 62 to 71 of 1594 search results for information on services for vulnerable customers.

  1. TR15/8: Quality of debt management advice

    Thematic reviews Published: 25/06/2015 Last modified: 16/08/2021
    This paper reports on the findings of the FCA's thematic review of the quality of debt management advice.
  2. FCA reveals the financial experiences of people in the UK: More than half of people in Scotland are potentially vulnerable

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more
  3. Consumer Duty sets higher standards for financial services customers

    Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
    The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.
  4. Unregulated Buy Now Pay Later (BNPL) firms becoming authorised

    News stories Published: 23/11/2023 Last modified: 23/11/2023
    Prior to the UK leaving the EU, EEA-based firms were able to operate in the UK without our direct authorisation.
  5. FCA launches review of the Credit Information Market

    Press Releases Published: 27/06/2019 Last modified: 27/06/2019
    The Financial Conduct Authority (FCA) has today launched a market study to examine how the credit information market operates and the impact it has on consumers.
  6. Cash-based money laundering

    Tasks for firms Published: 24/04/2023 Last modified: 24/04/2023
    Find out about the FCA's work on reducing money laundering through cash deposits at the Post Office and their current expectations of firms’ controls. 
  7. Regulatory Sandbox eligibility criteria

    Firms Published: 27/03/2022 Last modified: 28/03/2022
    Review our 5 eligibility criteria before applying to the Regulatory Sandbox. 
  8. FCA confirms biggest shake-up to the overdraft market for a generation

    Press Releases Published: 07/06/2019 Last modified: 07/06/2019
    The Financial Conduct Authority (FCA) has today confirmed it is introducing reforms to fix a dysfunctional overdraft market. These changes will make overdrafts simpler, fairer, and easier to manage and will protect the millions of consumers that use
  9. Investigation opening criteria

    How we operate Published: 22/04/2016 Last modified: 21/02/2022
    Factors the FCA considers when deciding to open an investigation, including how it detects and assesses serious misconduct
  10. Better information on current account services

    News stories Published: 15/08/2018 Last modified: 25/09/2019
    From today, the main current account providers are publishing better information about additional services they offer all consumers, including those in potentially vulnerable circumstances.