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Showing 802 to 811 of 1594 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Examination standards

    Tasks for regulated firms Published: 12/05/2015 Last modified: 10/02/2023
    The FCA's training and competence regime includes a list of appropriate qualifications for firm activities and services.

  3. FCA reveals findings from its first Financial Lives Survey

    Press Releases Published: 18/10/2017 Last modified: 18/10/2017
    The Financial Conduct Authority (FCA) has today published the results of its Financial Lives Survey 2017.

  4. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    By allowing cases to drift without agreement, YBS’s actions meant that customers in vulnerable circumstances risked falling into further financial difficulty.”. ... These issues were not spotted because weaknesses in checking procedures and

  5. Land banking investment scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how land banking investments work, how to avoid scams and what to do if you’re scammed.

  6. FCA fines Barclays £26 million over treatment of customers in financial difficulty

    Press Releases Published: 15/12/2020 Last modified: 15/12/2020
    The Financial Conduct Authority (FCA) has fined Barclays Bank UK PLC, Barclays Bank PLC and Clydesdale Financial Services Limited (Barclays) £26 million for failures in relation to their treatment of consumer credit customers who fell into arrears

  7. Insure4Life

    Warnings Published: 15/05/2019 Last modified: 15/05/2019
    Insure4Life is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to protect yourself from scammers.

  8. Qudos Insurance A/S declared bankrupt

    News stories Published: 21/12/2018 Last modified: 21/12/2018
    The Danish Financial Supervisory Authority has announced that Qudos Insurance A/S has, on 20 December 2018, been declared bankrupt.

  9. Consumer Duty firm survey – Autumn 2023

    Data Published: 20/02/2024 Last modified: 20/02/2024
    In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.

  10. Remote or hybrid working: FCA expectations for firms

    Tasks for regulated firms Published: 11/10/2021 Last modified: 13/02/2023
    It's likely many firms will continue new ways of working. The FCA sets out expectations so they can meet regulatory responsibilities.

  11. Alpha Insurance A/S declared bankrupt – UK policyholders must immediately seek alternative cover

    Statements Published: 09/05/2018 Last modified: 02/10/2019
    Alpha Insurance A/S ('Alpha') is an insurance firm authorised and regulated by the Danish Financial Supervisory Authority. It operates in the UK on a freedom of services basis which means that some customers, both private and commercial, based in
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