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Showing 92 to 101 of 1594 search results for information on services for vulnerable customers.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
Payments after PSD2: evolution or revolution
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference. -
Changes in mortgage regulation
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations, delivered at the Council of Mortgage Lenders conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Human face of regulation
Speech by Martin Wheatley, Chief Executive, the FCA, at the London School of Economics, London -
The FCA’s Business Plan and Priorities
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester -
Our supervisory approach to PPI
We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Regulatory priorities for retail banking
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Westminster Business Forum on retail banking and payments. -
FCA bans debt management couple for misappropriating client money
The Financial Conduct Authority (FCA) has today banned Adrian and Christine Whitehurst, former directors of debt management firm First Step Finance Limited (now dissolved), for dishonestly misappropriating client money. Over 4000 customers lost a -
FCA fines Tesco Bank £16.4m for failures in 2016 cyber attack
The Financial Conduct Authority (FCA) has fined Tesco Personal Finance plc (Tesco Bank) £16,400,000 for failing to exercise due skill, care and diligence in protecting its personal current account holders against a cyber attack. The cyber attack -
Ageing population: update from the FCA
We have published this statement to warn consumers against dealing with unauthorised firms.