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Data Bulletin: February 2017 - Consumer contact centre
This edition focuses on insights from the FCA's consumer contact centre, as well as the latest trends in the retirement income market. -
Complaints data 2015 H2 summary info [pdf]
Latest statistics summary for complaints data for 2015 H2. -
Control thresholds or bands
Learn about the different control bands for when you need to tell the FCA about a change in control. -
Final notice 2016: Andrea Christine Sadler [pdf]
This final notice refers to breaches of APER 6 and FIT related to appointed representatives, client money, failing to act on information appropriately, lack of fitness/propriety and unfair treatment of customers in the general insurance and -
Financial Lives Survey 2022: Weighted data tables: Volume 11 - Financial Lives Survey 2022: Weighted data tables: Volume 11 - General insurance protection [xlsx]
These are the weighted data tables from the General insurance protection section of the Financial lives 2022 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Debt collectors and authorisation
Here we list some typical misconceptions about the way we authorise debt collectors. Then we give you the facts. -
Organisations we collect for
Find out which organisations the FCA collect levies for. -
Notice of Decision 2023: Insure 24/7 Limited [pdf]
This Notice of Decision (Insure 24/7 Limited) refers to a failure to carry on regulated activities. We imposed a cancellation. -
General Insurance Pricing Practices Market Study Final Report - Annex 3: Analysis informing the proposed pricing remedy [pdf]
This Technical Annex is published alongside the General Insurance Pricing Practices Market Study Final Report, Consultation Paper and Cost Benefit Analysis on a proposed package of remedies. -
Financial Lives Survey 2020: Weighted data tables: Volume 11 - General Insurance & Protection [xlsx]
These are the weighted data tables from the General Insurance & Protection section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers.