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Client money and assets reporting
Client Assets sourcebook (CASS) medium and large firms have to complete a Client Money and Assets Return (CMAR) each month. Read more on how to submit a CMAR. -
Memorandum of Understanding between the European Insurance and Occupational Pensions Authority, the Bank of England and the FCA [pdf]
Memorandum of Understanding on Cooperation and Information Exchange between EIOPA, the Bank of England and the FCA. -
PS15/8: Solvency II
In this Policy Statement we report on the main issues arising from four FSA consultation papers. -
FCA Final Notice 2014: HomeServe Membership Limited [pdf]
This final notice refers to breaches of PRIN 3, PRIN 6 and PRIN 7 related to mis-selling, complaints-handling, unfair treatment of customers, and remuneration in the general insurance and protection sector. We imposed a fine. -
Final notice 2016: Dual Mortgage Brokers [pdf]
This final notice refers to breaches of PRIN 11 related to failing to be open and co-operative and threshold conditions in the general insurance and protection sector. We imposed a cancellation. -
Business interruption insurance test case: Table of High Court and Supreme Court outcomes arranged by policy type [pdf]
This table is intended to help policyholders navigate the High Court and Supreme Court declarations in the BI insurance test case. It is intended to provide a starting point to highlight the most relevant declarations per policy type. -
Experience of insurance claimants consumer research report [pdf]
Harris Interactive was commissioned to undertake a programme of consumer research to inform the Financial Conduct Authority’s (FCA) thematic review of insurers’ management of claims. This research aimed to understand the expectations of -
Business interruption insurance test case: proposed representative sample of policy wordings [pdf]
The following are the potentially applicable and relevant cover clauses, definitions, exclusions, trends clauses, and sub-limits of indemnity that are proposed to be tested by the test case -
Aggregate complaints data: 2023 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group. -
Independent Governance Committees
Read about the FCA rules for workplace personal pension schemes and Independent Governance Committees (IGCs).