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  1. Final Notice 2021: Skandar Services Limited [pdf]

    Final notices Published: 27/01/2021
    This final notice (Skandar Services Limited) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the Investment advisory sector, General Insurance and Protection

  2. Our Annual Report and Accounts 2016/17

    Corporate documents Annual reports Published: 05/07/2017 Last modified: 20/10/2017
    Our Annual Report and Accounts shows how our work over the last year has met our objectives and delivered against the key priorities we set out in our Business Plan 2016/17.

  3. PPI campaign response update

    PPI News stories Published: 13/12/2018 Last modified: 10/09/2019
    PPI campaign response update. News stories First published:. 13/12/2018. Last updated: 10/09/2019. PPI campaign response update. This data shows the number of people that visited our website, called our helpline and contacted us on social media

  4. PerfectHome enters administration

    News stories Published: 28/03/2022 Last modified: 28/03/2022
    On 25 March 2022, Temple Finance Limited, trading as PerfectHome, was placed into administration. Rob Harding and David Soden of Teneo Financial Advisory Limited were appointed as joint administrators.

  5. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

  6. KBP Insurance Service Limited aka KBP Financial Services Limited (clone of FCA authorised firm)

    Warnings Published: 12/04/2013 Last modified: 13/09/2014
    Fraudsters are using the details of firms we authorise to try to convince people that they work for a genuine, authorised firm. Find out more about this 'clone firm'.

  7. Final notice 2016: Matrix Integrated Financial Solutions [pdf]

    Final notices Published: 22/07/2016 Last modified: 22/07/2016
    This final notice refers to breaches of PRIN 11 related to failing to be open and co-operative in the general insurance and protection sector. We imposed a cancellation.

  8. Statement on Plevin v Paragon Personal Finance Ltd

    Statements Published: 27/05/2015 Last modified: 27/06/2019
    In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI).

  9. Bank of England and Financial Conduct Authority agree Memoranda of Understanding (MoUs) with EIOPA and EU insurance supervisors

    Press Releases Published: 05/03/2019 Last modified: 05/03/2019
    The Prudential Regulation Authority (PRA), Financial Conduct Authority (FCA) and European Insurance and Occupational Pensions Authority (EIOPA) are announcing today that they have agreed Memoranda of Understanding (MoUs) regarding supervisory

  10. Aggregate complaints data: 2021 H2

    Data Published: 28/04/2022 Last modified: 20/10/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group.
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