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FSA publishes the results of a mystery shopping review into the quality of investment advice in banks and building societies
The Financial Services Authority (FSA) has published the results of a mystery shopping review, carried out between March and September 2012, looking into the quality of investment advice given by banks and building societies. -
CPP redress scheme opens - customers have until end of August 2014 to claim
Clydesdale Bank Plc (part of National Australia Group Europe). Home Retail Group Insurance Services Limited. -
Financial services regulation and enforcement: recent developments and emerging issues
Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FS19/04: Fair Pricing in Financial Services: summary of responses and next steps
This Feedback Statement (FS) follows the publication of our Discussion Paper (DP) on Fair Pricing in Financial Services in October 2018. -
Reforms will make financial advice and guidance work better for consumers
The report also urges the government to explore ways to improve the existing income tax and National Insurance exemption for employer-arranged pension advice. -
Monitoring orders and transactions – our expectations of firms
Speech by Patrick Spens, Head of Market Monitoring, the FSA, at the Futures Options Association Compliance Forum -
FCA asks for proposals on how open finance could transform financial services
The Bank of England, PRA and FCA have published coordinated consultation papers on new requirements to strengthen operational resilience in financial services. -
Direct Line to carry out a past business review relating to the FCA's pricing rules
Direct Line Group will carry out a review to identify all instances where a customer has been overcharged and provide appropriate redress. -
PS22/13: Calculating redress for non-compliant pension transfer advice
We set out the changes to our methodology for calculating redress for consumers who suffered financial loss from transferring from a defined benefit to a defined contribution pension scheme following non-compliant advice. This includes former -
Final Notice 2018: R M H Financial Services (Robert Michael Hulme trading as) [pdf]
This final notice refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the investment advisory sector, mortgage lenders and intermediaries sector and General