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Reviewing your resources
If you are a regulated firm, or wish to become regulated, you should review the level of resources required to operate your business effectively. -
FCA confirms market study into general insurance "add-ons"
The Financial Conduct Authority (FCA) has confirmed that it is undertaking its first market study into the practice of selling insurance "add-ons" with purchases like cars or mobile phones. -
The FCA has fined Liberty Mutual Insurance Europe SE £5.2 million for failures in its oversight of mobile phone insurance claims and complaints handling
The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015 in its oversight of its mobile phone insurance claims and complaints handling processes -
2016 fines
This table contains information about fines published during the calendar year ending 2016. The total amount of fines is £22,216,446 (excluding Mr Shay Jacob Reches' additional penalty). -
Business interruption insurance test case: trial timetable [pdf]
This is the timetable for the trial of the business interruption insurance test case. -
Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets
We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market. -
Final Notice 2023: Horse Insurance Services (Kerry Smith trading as) [pdf]
The FCA publishes a Final Notice referring to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the retail lending, retail investments, general insurance & protection and -
Call for customers of Castle Personal Insurance Brokers
In May 2012, Hertfordshire-based insurance broker, Castle Personal Insurance Brokers Limited went into administration. Find out what to do if you're a customer. -
Motorists urged to check legal cover
Following a review of motor legal expenses insurance (MLEI), we are telling firms to improve how they explain legal cover in policies so that drivers know exactly what they are paying for. Here we explain more. -
Business interruption insurance test case: Defence of Royal & Sun Alliance Insurance Plc [pdf]
The Defendants to the business interruption insurance test case have now served their Defences. These state each Defendant’s written case, in response to the FCA’s Particulars of Claim. This is the defence of Royal & Sun Alliance Insurance Plc