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Application under MIFIDPRU 2.3.1R to be exempt from disclosure requirements in MIFIDPRU 8 (Disclosure by investment firms) for SNI firms in consolidated insurance groups. [docx]
Application under MIFIDPRU 2.3.1R to be exempt from disclosure requirements in MIFIDPRU 8 (Disclosure by investment firms) for SNI firms in consolidated insurance groups. -
FSA Complaints data 2011 H2 [pdf]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
Occasional Paper No.12: Encouraging consumers to act at renewal: evidence from field trials in the home and motor insurance markets [pdf]
This paper presents the results of field trials testing the potential for different renewal notices to encourage consumers to switch or negotiate their home or motor insurance policy at renewal. -
FSA - Notice of Undertaking: Consumer Protection Association Ltd [pdf]
Undertakings FSA - Notice of Undertaking: Consumer Protection Association Ltd - Deposit Insurance -
FSA - General insurance intermediaries [xls]
Statistics on General Insurance Intermediaries. -
Client assets: RMAR
Read more about completing returns in Gabriel for client assets: RMAR -
Executive committees
Find out about the FCA's executive committee members and how our management structure operates to ensure markets work well. -
Fair treatment of long-standing customers in the life insurance sector: FG16/8
In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly. -
FSA - CP11/20 [pdf]
Consultation FSA - CP11/20 - Packaged bank accounts: New ICOBS rules for the sale of non-investment insurance contracts -
General Insurance Pricing Practices: Q&As on the published rules [pdf]
We provide answers to frequently-asked questions regarding the application of some of our rules following publication of PS21/5