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Consumer warning on Flipping Cars Ltd and My Car Broker Ltd
News story on Flipping Cars Ltd and My Car Broker Ltd agreeing with the FCA that it will no longer take any payments in advance from customers for its services to help customers source and purchase vehicles. -
Consumer Credit Seminar
Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA. -
FSA Complaints data 2011 H2 [pdf]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2012 H1 [pdf]
Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2012 H1 [xls]
Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress. -
Final notice 2016: Wayne Anthony Redgrave [pdf]
This final notice refers to breaches of APER 6 and ICOBS related to appointed representatives, failing to act on information appropriately and unfair treatment of customers in the general insurance and protection sector. We imposed a fine. -
Business interruption insurance test case: Particulars of Claim [pdf]
The Claim concerns the issue of whether business interruption losses arising from the COVID-19 pandemic (COVID-19 business interruption claims) are covered by certain insurance extensions or other coverage clauses that do not require damage to the -
FCA Final Notice 2014: Derick Anthony Whewall [pdf]
This final notice refers to breaches of PRIN 11 related to threshold conditions in the general insurance and protection sector. We imposed a cancellation. -
FCA Final Notice 2013: Goldthorn Mortgage & Insurance Services Limited (In Liquidation) [pdf]
This final notice refers to breaches of TC related to threshold conditions in the general insurance and protection. We imposed a cancellation. -
Final Notice 2023: Auto Claims (UK) Limited [pdf]
This Final Notice (Auto Claims (UK) Limited) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the retail lending, retail investments, general insurance &