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FCA fines The Carphone Warehouse over £29m for insurance mis-selling
The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed -
MS18/1.2: Annex 1: Consumer outcomes technical annex [pdf]
This technical annex presents a broad set of analyses based on policy level data for home and motor non-commercial insurance policies undertaken in the context of the General Insurance Pricing Practices market study. This annex is part of the -
MS18/1.2: Annex 3: International comparisons [pdf]
As part of the General Insurance Pricing Practices Market Study, the FCA looked at home and motor insurance markets in other countries. The aim of this work was to understand how general insurance pricing practices in other countries differ to the UK -
Final notice 2016: Andrea Christine Sadler [pdf]
This final notice refers to breaches of APER 6 and FIT related to appointed representatives, client money, failing to act on information appropriately, lack of fitness/propriety and unfair treatment of customers in the general insurance and -
FSA Commentary on FSA Complaints Data 2009 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2009 including highlights. -
FSA - Notice of Undertaking: Amtrust International Underwriters Ltd [pdf]
Undertakings FSA - Notice of Undertaking: Amtrust International Underwriters Ltd - Payment Protection Insurance -
Business interruption insurance test case: agreed facts document 1 [pdf]
This agreed facts document (1) sets out factual background, agreed between the parties, against which the court can interpret policies in the trial of the business interruption insurance test case. -
Business interruption insurance test case: agreed facts document 5 [pdf]
This agreed facts document (5) sets out factual background, agreed between the parties, against which the court can interpret policies in the trial of the business interruption insurance test case. -
Business interruption insurance test case: agreed facts document 6 [pdf]
This agreed facts document (6) sets out factual background, agreed between the parties, against which the court can interpret policies in the trial of the business interruption insurance test case. -
Business interruption insurance test case: agreed facts document 8 [pdf]
This agreed facts document (8) sets out factual background, agreed between the parties, against which the court can interpret policies in the trial of the business interruption insurance test case