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RBS fined £87.5 million for significant failings in relation to LIBOR
The Financial Services Authority (FSA) has fined The Royal Bank of Scotland plc (RBS) £87.5 million for misconduct relating to the London Interbank Offered Rate (LIBOR). -
Christopher Woolard to chair review of unsecured credit market regulation
The FCA has announced that Chris Woolard will chair a review of the future regulation of the unsecured credit market, reporting to the FCA Board. -
Dear CEO letter on insuring SMEs: business interruption [pdf]
Over the past few weeks we have seen significant efforts being made by the insurance sector to deal with the impact of the coronavirus pandemic (Covid-19). -
CP15/32: Smarter Consumer Communications: Removing certain ineffective requirements in our Handbook
The proposal to remove the requirement for firms to produce a CFPPFM will be of direct interest to insurance companies operating with-profits business, their customers, potential customers and firms providing ... The proposal to delete the IDD and CIDD -
FCA to ban promotion of speculative mini-bonds to retail consumers
The FCA has announced it will ban the mass marketing of speculative mini-bonds to retail customers. -
Occasional Paper No. 12: Encouraging consumers to act at renewal: Evidence from field trials in the home and motor insurance markets
We have published this Occasional Paper alongside CP15/41: Increasing transparency and engagement at renewal in general insurance markets. ... Aggregated data from three home insurance providers suggests that average premiums increase in the first five -
Our approach to ensuring firms treat vulnerable customers fairly
Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference. -
TR14/17 – Managing bribery and corruption risk in commercial insurance broking: update
This report follows the Financial Services Authority’s 2010 report on Anti-bribery and corruption in commercial insurance broking and our subsequent regulatory guidance and enforcement action. -
FG19/05: General insurance distribution chain: Finalised guidance for insurance product manufacturers and distributors
FG19/5: This guidance gives further clarity on our expectations of firms in the GI and pure protection sector. In particular, how firms should consider the value that the product and distribution arrangements present to the customer. -
Post implementation review of the travel insurance signposting rules for consumers with medical conditions [pdf]
We set out the findings from our review of our rules to improve access to travel insurance for consumers with serious pre-existing medical conditions.