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Data on enforcement investigations, including into senior managers - June 2022
The FCA answers mutiple questions regarding enforcement investigations, including into Senior Managers. -
FCA Independent Directors Publish Protocol and Updated Terms of Reference
announcement of proposed supervisory work on the fair treatment of long standing customers in life insurance. -
FCA First Supervisory Notice 2017: Larksway Investments Limited [pdf]
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Business interruption insurance test case: Preliminary list of affected insurers and policies - 10 June 2020 [pdf]
This is a preliminary list of policy wordings which match the 19 policy wordings within the scope of the test case. -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
How we can help consumers cope during the cost of living squeeze
In this blog, Sheldon Mills discusses the ways we can help consumers, and how we ensure customer protection when faced with financial challenges arising from the cost of living. -
Business interruption test case: Ecclesiastical Insurance Office Plc and MS Amlin Underwriting Ltd skeleton argument for 2 October hearing [pdf]
This is Ecclesiastical Insurance Office Plc and MS Amlin Underwriting Ltd's skeleton argument for the consequentials hearing on 2 October 2020 in the Business Interruption test case. -
Names and contact details for all insurance companies registered with FCA - March 2021
The FCA provides names and contact details for all insurance companies registered with FCA in March 2021. -
List of society prosecutions 2016 [pdf]
Societies have been prosecuted for failing to submit an annual return and accounts in 2016. -
FSA fines Zurich Insurance £2,275,000 following the loss of 46,000 policy holders' personal details
The Financial Services Authority (FSA) has fined the UK branch of Zurich Insurance Plc (Zurich UK) £2,275,000 for failing to have adequate systems and controls in place to prevent the loss of customers’ confidential information. The fine is the