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FCA warns businesses to stop misleading credit adverts to protect consumers
The FCA is warning lenders and brokers to stop using misleading terms in their advertising or face regulatory action. -
Financial Conduct Authority consults on changes to PPI complaint handling rules
In a statement published on 2 October 2015, the Financial Conduct Authority (FCA) stated that we would consult on introducing a deadline for making payment protection insurance (PPI) complaints, accompanied by ... FCA statement, 2 October 2015: The -
Andrew Bailey opening speech at the FCA Conference on Intergenerational Differences
Speech by Andrew Bailey, Chief Executive of the FCA, at the FCA Conference on Intergenerational Differences, Royal College of Physicians, London. -
FCA highlights continuing concerns about problem firms in the CFD sector
FCA has written to CFD providers outlining expectations and highlighting areas of poor practice seen in firms. -
Finalised Guidance: Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]
Following the feedback received, we propose to make some additions to our final guidance which outlines our expectations for insurance and card providers when helping consumers who are trying to claim money back following a cancelled trip or event. -
Eight weeks remaining for card security product holders to claim compensation
The scheme, AI Scheme Limited, was voluntarily set up by Affinion International Limited and 11 card issuers to provide redress to those who bought the products, which included insurance to cover ... One of the features of the card security products was -
FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers
Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers -
Consumer Investments Strategy – 1 year update
The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021. -
FCA further bolsters its leadership team as it expands its headcount
The Financial Conduct Authority (FCA) has appointed six directors as it expands its headcount to meet a growing remit and to achieve its ambitious strategy, which launched in April. The appointments announced today, which fill a mix of new and -
The FCA fines Rabobank £105 million for serious LIBOR-related misconduct
Collude with individuals at other LIBOR banks and interdealer broker firms who sought to influence Rabobank’s JPY LIBOR submissions.