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FSA Supervisory Notice 2004: Harvey Simon Medical Insurance Services - First Supervisory Notice [pdf]
FSA Supervisory Notice 2004: Harvey Simon Medical Insurance Services - First Supervisory Notice -
FSA Final Notice 2004: MM Insurance Services [pdf]
FSA Final Notice 2004: MM Insurance Services -
Perceptions of insurers’ management of claims: findings from a survey of members of the Chartered Insurance Institute (CII) [pdf]
This report summarises the results from two short online surveys, one relating to travel insurance claims and the other to household insurance claims, completed by members of the Chartered Insurance Institute (CII). -
Final Notice 2020: Aviva plc [pdf]
This Final Notice (Aviva plc) refers to breaches of Listing Rule 1.3.3R and Transparency Rule 1A.3.2R related to Listing rules/DTR breaches in the General Insurance and Protection sector. We issued a public censure. File updated with accessibility -
PS19/16: High-Cost Credit Review: Overdraft policy statement
These are the final rules we are introducing to reform the overdraft market. -
Claims management companies email updates
The details you include on the form are subject to our privacy policy. -
Close links
Close links requirements are part of our work to ensure firms are not used for financial crime and preserve the stability of the financial system. Find out how to report close links. -
IAIS Multilateral Memorandum of Understanding on Cooperation and Information Exchange [pdf]
The objective of this MMoU is to establish a formal basis for cooperation and information exchange between the Signatory Authorities regarding the supervision of Insurance Companies where cross-border aspects arise. -
MoU between the FSA and the United States Federal Deposit Insurance Corporation [pdf]
Memorandum of Understanding concerning consultation, coorperation and the exchange of information related to the resolution of insured depository institutions with cross-border operations in the United States and the United Kingdom -
Reporting complaints
The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints. Find out how to submit one.