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Showing 121 to 130 of 216 search results for intensive consumer research to help us understand.

  1. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.

  2. Personal data and enforcement

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its enforcement functions.

  3. Citizens Advice supercomplaint to the CMA - update

    News stories Published: 09/01/2020 Last modified: 09/01/2020
    The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance

  4. Regulatory Sandbox accepted firms

    Firms Published: 27/03/2022 Last modified: 24/05/2024
    Firms that have been accepted into the Regulatory Sandbox, including previous cohorts.

  5. Speech: The economic challenge of regulating the mortgage market

    Insight Published: 04/11/2016 Last modified: 17/02/2017
    In a speech to the Authority Conference on Consumer Choice in Mortgage Markets, FCA Chief EconomistPeter Andrews, looks at how economics and other disciplinescan help regulators to understand consumer decision making ... All academic help from relevant

  6. Mortgage Lending in the post MMR world

    Speeches Published: 05/11/2014 Last modified: 10/11/2014
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending, Council of Mortgage Lenders Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. What makes good conduct regulation?

    Speeches Published: 14/02/2017 Last modified: 14/02/2017
    Speech by John Griffith Jones, Chairman at the FCA, delivered at the Cambridge Judge Business School.

  8. Understanding approaches to D&I in financial services

    Multi-firm reviews Published: 12/12/2022 Last modified: 13/12/2022
    The FCA observed how financial services firms are designing and embedding diversity and inclusion strategies. The observations give an overview of initiatives to improve diversity and inclusion, which industry leaders can consider in reviewing their

  9. Our approach to cyber security in financial services firms

    Speeches Published: 21/09/2016 Last modified: 14/11/2016
    Speech by Nausicaa Delfas, Director of Specialist Supervision at the FCA, delivered at the FT Cyber Security Summit.

  10. Wholesale market policy – a year in review

    Speeches Published: 11/12/2015 Last modified: 11/12/2015
    Speech by David Lawton, Director of Markets Policy and International, FCA, delivered at the ICI Global Trading and Market Structure Conference in London on 8 December 2015. This is the text of the speech as drafted, which may differ from the