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Showing 151 to 160 of 773 search results for introduction of the Consumer Duty.

  1. Consumer Duty webinar – Insurance – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – Insurance – transcript

  2. Implementing the Consumer Duty in Mainstream Consumer Credit Lenders (MCCL) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Mainstream Consumer Credit Lenders

  3. Implementing the Consumer Duty in Mortgage Intermediaries [pdf]

    Correspondence Published: 03/03/2023
    Consumer Duty letter to mortgage intermediaries

  4. Apply for a waiver or modification

    Tasks for firms Published: 06/05/2015 Last modified: 17/08/2023
    Find out how to apply to us for a waiver or modification of Handbook rules.

  5. Implementing the Consumer Duty in Credit Reference Agencies (CRAs) and Credit Information Service Providers (CISPs) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty and portfolio letter

  6. Consumer Duty webinar – Payments and e-money [pdf]

    Transcripts Published: 26/04/2023
    Consumer Duty webinar looking at Payments and e-money. March 2023.

  7. Consumer Duty firm survey results Autumn 2023 [pdf]

    External research Published: 20/02/2024
    The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.

  8. Consumer Duty webinar – retail lending – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – retail lending – transcript

  9. Consumer Duty webinar – banking and payments – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – banking and payments – transcript

  10. Transcript: Consumer Duty: The next steps [pdf]

    Transcripts Published: 05/01/2024
    A transcript of the we hosted on 6 December 2023 to help firms understand our expectations now the Duty is in force.