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Showing 112 to 121 of 632 search results for its Financial Lives Survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Building Societies and the Future of Retail Banking

    Speeches Published: 23/05/2018 Last modified: 24/05/2018
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at Building societies annual conference 2018, Manchester.

  3. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  4. Research Note: Cryptoasset consumer research 2021

    Data and research Research notes Published: 17/06/2021 Last modified: 17/06/2021
    Our fourth consumer research publication on cryptoassets ownership looks at benefits, harms, attitudes and usage.

  5. Beyond regulation: thinking creatively about consumer credit

    Speeches Published: 20/03/2018 Last modified: 20/03/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Responsible Finance Conference, Glasgow.

  6. FCA secures contract changes for buy-now-pay-later customers as more consumers use the product

    Press Releases Published: 31/10/2023 Last modified: 31/10/2023
    FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL).

  7. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.

  8. Implementing Technology Change

    Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
    This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce

  9. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  10. Implementation group on changes to deliver switching options for mortgage prisoners

    Firms Published: 26/08/2019 Last modified: 24/06/2024
    The group assists industry in preparing for rule changes introduced in 2019 and to promote greater lending flexibility by firms.

  11. Greater support for people’s financial decisions, under regulator and government proposals

    Press Releases Published: 08/12/2023 Last modified: 08/12/2023
    The FCA and Government are seeking views, as part of the joint Advice Guidance Boundary Review, on three proposals to help people make more informed investment and pensions decisions.
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