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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Caveats to tracking: 2020 to 2022 Financial Lives surveys [xlsx]
For some questions, small changes have been made between the Financial Lives surveys meaning results are not directly comparable, we detail these changes in this document. -
The Financial Lives 2020 survey (Wave 2): Technical report [pdf]
This report details the second wave of the FCA's Financial Lives survey, undertaken between 30 August 2019 and 18 February 2020. File updated with accessibility tags -
Financial Lives cost of living (January 2024) recontact survey: Questionnaire [pdf]
The questions for the Financial Lives cost of living (January 2024) recontact survey. -
Financial Lives cost of living (January 2023) recontact survey: Questionnaire [pdf]
The questions for the Financial Lives cost of living (January 2023) recontact survey. -
Financial Lives Survey 2017: Technical Report [pdf]
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Financial Lives Survey 2017: Data Tables: Volume 1 - Demographics, attitudes, product ownership, assets and debt [xlsx]
This volume of tables contains questions on: demographics, attitudes, product ownership, assets and debt and advice use. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and -
Financial Lives Survey 2017: Data Tables: Volume 17 - GAP insurance [xlsx]
This volume of tables contains questions on: GAP insurance. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Financial Lives Survey 2020 data tables corrigenda [pdf]
This document provides more information on the changes the FCA made to some 2020 published results/data tables for the Financial Lives Survey, as it identified the need to improve data weighting. -
Financial Lives Survey 2017: Data Tables: Volume 15 - Access [xlsx]
This volume of tables contains questions on: access. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Financial Lives Survey 2022: Weighted data tables: Volume 16 - Topic-based short question sets [xlsx]
These are the weighted data tables from the Topic-based section of the Financial lives 2022 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers.