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Showing 202 to 211 of 377 search results for latest Financial Lives survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Publications

    Last modified: 19/03/2024
    Policy and guidance, corporate documents, notices and decisions, data, research and forms

  3. Financial Lives 2022 survey: Credit and loans [pdf]

    Financial Lives Published: 26/07/2023
    These slides provide selected findings on credit and loans as part of the Financial LIves 2022 survey.

  4. Financial Resilience Survey

    Published: 25/05/2022 Last modified: 20/09/2023
    Solo-regulated firms might need to complete this short survey to help give us an accurate view of firms’ financial resilience.

  5. The financial lives of consumers across the UK - Key findings from the FCA’s Financial Lives Survey 2017 [pdf]

    Financial Lives Published: 20/06/2018
    This FCA report analyses the results from the Financial Lives Survey 2017 geographically.

  6. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  7. GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

    Guidance consultations Published: 23/07/2019 Last modified: 23/07/2019
    Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable.

  8. Financial Lives 2022 survey: General insurance and protection [pdf]

    Financial Lives Published: 26/07/2023
    These slides provide selected findings on general insurance and protection as part of the Financial LIves 2022 survey.

  9. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.

  10. Financial Lives Survey 2017 UK data questions [csv]

    Data Published: 20/06/2018
    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products

  11. Research Note: Deferred Payment Credit [pdf]

    Research notes Published: 31/10/2023
    Findings from the Financial Lives Survey.
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