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Banking complaints up as total complaints fall by 7%
Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014 -
Making innovation work for firms and consumers
Speech by Martin Wheatley, Chief Executive, the FCA, at Bloomberg, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Financial Lives cost of living (Jan 2024) recontact survey - Summary
The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK. -
Information for customers of unauthorised firm BubbleXT
We are aware that consumers are being targeted by scammers with promises of returning their funds for a small upfront fee -
Hastings & Rother Credit Union enters administration
Hastings & Rother Credit Union Limited was placed into administration on 8 August 2023. -
FCA to strengthen protection of access to banking services
Banks and building societies will need to assess the impact of changes to their services, for example shorter branch opening times, under updated guidance proposed by the Financial Conduct Authority (FCA). -
Castle and Crystal Credit Union enters administration
The firm is scheduled to enter administration late May 2024. -
FCA ramps up intervention on rogue financial promotions
The FCA intervened to amend or withdraw 4,151 financial promotions between July and September, the highest since it started publishing the data. -
FCA and TPR publish joint pensions strategy
The Financial Conduct Authority (FCA) and The Pensions Regulator (TPR) have today launched a joint regulatory strategy aimed at strengthening their relationship, and taking joint action to deliver better outcomes for pension savers and those -
Inside the mind of a scammer: FCA reveals the tactics investment fraudsters use to deceive over 55s
The FCA has urged over 55s to check investment opportunities are genuine before they part with their money.