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Aggregate complaints data: 2016 H2
This data includes all the complaints that firms report to us. -
FCA reveals the financial experiences of people in the UK: Northern Irish attitudes towards finance are more downbeat than rest of UK
The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
Towards end of the transition period: getting ready for a new environment
Speech delivered by Nausicaa Delfas, Executive Director of International, at the UK’s Regulatory Regime for Financial Services Summit. -
Information on retail investors understanding of cryptoassets - July 2021
The FCA provides information on retail investors and understanding of cryptoassets. -
Financial Lives survey highlights importance of the FCA’s Consumer Duty
The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from -
Regulating the pensions and retirement income sector: an FCA perspective
Speech by Deb Jones, Director of Supervision, Life Insurance and Financial Advice, delivered at the FCA/TPR: Our Joint Regulatory Strategy - one year on event. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
FCA reveals the financial experiences of people in the UK: A higher proportion of retired people in the West Midlands rely on State Pension as their main income compared to UK average
The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
How to complete checklists and cross-reference lists
Instructions to help issuers, sponsors and advisers fill out checklists or cross-reference lists. -
AI and financial crime: silver bullet or red herring?
Speech by Rob Gruppetta, Head of the Financial Crime Department, delivered at Chatham House.