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Showing 141 to 150 of 445 search results for latest complaints data published by the Financial Conduct.

  1. Insurance firms still failing to meet FCA general insurance renewal rules

    Press Releases Published: 03/04/2018 Last modified: 03/04/2018
    The Financial Conduct Authority (FCA) has warned it will take action against general insurance firms who are failing to properly implement rules introduced to increase transparency and encourage shopping around at renewal time.
  2. Tribunal upholds FCA fine on firm for misselling complex investments

    Press Releases Published: 27/11/2013 Last modified: 17/12/2013
    The Upper Tribunal (Tribunal) has upheld the decision of the Financial Conduct Authority (FCA) to fine Scottish firm Westwood Independent Financial Planners (Westwood) £100,000 for communications and suitability failings in ... On the 1 April 2013 the
  3. Packaged bank accounts: TR16/8

    Thematic reviews Published: 20/10/2016 Last modified: 20/10/2016
    This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We
  4. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    TR14/18 – Complaint handling. Thematic reviews First published:. 17/11/2014. Last updated: 10/11/2016. ... In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are
  5. New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling

    Press Releases Published: 20/10/2016 Last modified: 20/10/2016
    The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts.
  6. Loan-based crowdfunding platforms: summary of our rules

    New firm authorisation Published: 11/05/2015 Last modified: 13/08/2021
    The following rules may be relevant for firms operating in the loan-based crowdfunding (including peer-to-peer and peer-to-business) market when considering their investment activities.
  7. Regulation of markets in financial instruments

    Firms Focus areas Markets Markets policy Published: 23/05/2016 Last modified: 11/08/2023
    UK legislation and rules regulating markets in financial instruments are known as the UK MiFID framework. The FCA explains these requirements for investment firms and trading venues.
  8. Just one day left to act: PPI complaints deadline is tomorrow

    PPI Press Releases Published: 28/08/2019 Last modified: 30/08/2019
    The FCA issues final reminder to UK consumers - PPI won't be back
  9. FCA reveals urban-rural differences in how consumers experience financial services

    Press Releases Published: 20/06/2018 Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis from its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more
  10. Finalised Guidance on super complaints and references under section 234D

    Finalised guidance Published: 25/06/2013 Last modified: 26/06/2013
    Finalised Guidance on super complaints and references under section 234D. Finalised guidance First published:. ... The Financial Services Act 2012 introduced two new mechanisms to allow certain persons to bring information to the attention of the