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Showing 201 to 210 of 445 search results for latest complaints data published by the Financial Conduct.

  1. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    The Financial Conduct Authority (FCA) today published the findings of a complaints handling review of 18 medium and small sized firms currently handling payment protection insurance (PPI) complaints. ... Whether complaint handlers were assessing the

  2. Technical information on RMAR source data

    Data Published: 06/06/2019 Last modified: 03/08/2023
    The Retail Mediation Activities Return (RMAR) is the core regulatory return submitted by firms who provide intermediary services arranging and/or advising on mortgages, non-investment insurance or investment products. Monitoring and analysing the

  3. What makes good conduct regulation?

    Speeches Published: 14/02/2017 Last modified: 14/02/2017
    Speech by John Griffith Jones, Chairman at the FCA, delivered at the Cambridge Judge Business School.

  4. HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices

    Press Releases Published: 20/01/2017 Last modified: 26/04/2019
    HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial

  5. What we publish

    Last modified: 19/03/2024
    We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available.

  6. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... Financial Conduct Authority. 25 The North Colonnade. Canary Wharf. London E14 5HS.

  7. Mutual societies registration function: 2023-24

    Mutual societies Corporate documents Published: 25/05/2023 Last modified: 22/05/2024
    An update on the FCA's work and a breakdown of societies on the register.  

  8. FCA warns of increased risk of online investment fraud, as investors lose £87k a day to binary options scams

    Press Releases Published: 29/01/2018 Last modified: 12/04/2024
    The FCA has urged the public to be vigilant to the threat of online investment fraud.

  9. FCA launches general insurance market study

    Press Releases Published: 31/10/2018 Last modified: 31/10/2018
    The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance.

  10. Data strategy 2020

    Data Published: 07/01/2020 Last modified: 23/06/2022
    The data strategy sets out the FCA's vision for 2024 and how it will make better use of its data and analytics to transform how it regulates and delivers its Mission.