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Showing 321 to 330 of 445 search results for latest complaints data published by the Financial Conduct.

  1. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment

  2. Recruit, change or terminate an appointed representative

    Tasks for firms Published: 12/05/2015 Last modified: 20/11/2023
    If you're a principal firm, find out how to recruit, change or terminate appointed representatives (AR) and complete related Approved Persons applications.

  3. The FCA and the Future of Retail Banking

    Speeches Published: 26/11/2013 Last modified: 04/11/2019
    Speech by Clive Adamson, FCA Director of Supervision, at the Marketforce and the IEA’s 16th Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Where to submit your returns

    Registers and systems Published: 08/05/2016 Last modified: 03/01/2019
    Read our guide for firms to use when submitting notifications to the appropriate regulator.

  5. PS18/21: SME access to the Financial Ombudsman Service - near-final rules

    Policy statements Published: 22/01/2018 Last modified: 17/12/2018
    Following publication of this Policy Statement with near-final rules, we have now published final rules. Our final rules, which are unchanged from our near-final rules, extend access to the Financial Ombudsman Service (‘the ombudsman service’)

  6. Annual Report 2013/14

    Corporate documents Published: 10/07/2014 Last modified: 16/02/2016
    Our Annual Report 2013/14 covers our first year in operation. It sets out how we delivered against our statutory objectives and highlights our key achievements as an organisation.

  7. Joint statement by the FCA, PRA, TPR and FRC on the publication of Climate Change Adaptation Reports 

    Statements Published: 28/10/2021 Last modified: 28/10/2021
    We and the other financial regulators have published CARs this year. They look at how we and the firms we regulate are embedding climate risks and opportunities into our strategies.

  8. Joint statement by the FCA, FRC and PRA

    Statements Published: 26/03/2020 Last modified: 27/01/2021
    Financial Conduct Authority, Financial Reporting Council and Prudential Regulation Authority issue a joint statement in response to the coronavirus (Covid-19) situation

  9. Credit card provider NewDay to provide over £4 million in redress to customers

    Press Releases Published: 24/03/2016 Last modified: 24/03/2016
    Credit card firm, NewDay, will refund over £4 million to over 180,000 customers following disclosures made to the Financial Conduct Authority (FCA). ... On 1 April 2013 the FCA became responsible for the conduct supervision of all regulated financial

  10. FCA urges public to report and speak out against fraudulent investment schemes

    Press Releases Published: 25/10/2017 Last modified: 25/10/2017
    More than a fifth (22%) of those contacted by a suspected fraudulent investment firm stay silent   Brits are more likely to report fly-tipping (81%) than investment scams (63%) Londoners report the most investment scams to the FCA followed by