Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 371 to 380 of 445 search results for latest complaints data published by the Financial Conduct.

  1. Statement on how firms should handle post and paper documents

    Statements Published: 13/05/2020 Last modified: 13/05/2020
    We recognise that during the coronavirus (covid-19) pandemic there will be some important functions, such as processing post, that will be more difficult for firms to do in a timely way.  

  2. AI and financial crime: silver bullet or red herring?

    Speeches Published: 20/11/2018 Last modified: 20/11/2018
    Speech by Rob Gruppetta, Head of the Financial Crime Department, delivered at Chatham House. 

  3. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  4. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

  5. Brexit and financial services: where have we got to?

    Speeches Published: 25/10/2018 Last modified: 26/10/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the City Banquet, Mansion House, London.

  6. Andrew Bailey speech on retail banking in the UK - reflections from the FCA

    Speeches Published: 29/06/2017 Last modified: 29/06/2017
    Speech by Andrew Bailey, Chief Executive of the FCA, at the BBA Retail Banking Conference on retail banking in the UK – reflections from the FCA.

  7. Ensuring the UK remains open for business – requirements for foreign-owned firms

    Speeches Published: 13/11/2013 Last modified: 14/11/2013
    Speech by Clive Adamson, Director of Supervision, at the Association of Foreign Banks, London. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Organisations we collect for

    Tasks for firms Published: 08/05/2015 Last modified: 10/07/2023
    Find out which organisations the FCA collect levies for. 

  9. Authorised electronic money institution (authorised EMI)

    Last modified: 22/09/2017
    The key changes for authorised EMIs include those relating to Conduct of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document) and Reporting and notifications ... to provide payment services through agents

  10. Personal data and mutuals registration

    Last modified: 22/02/2023
    How and why the FCA uses personal data that is collected for mutuals registration.