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Showing 91 to 100 of 445 search results for latest complaints data published by the Financial Conduct.

  1. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 25/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

  2. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority to gather evidence on how the PPI complaints process is working. ... The Financial Conduct Authority (FCA) is planning to gather evidence on current trends in complaints on Payment Protection Insurance (PPI).

  3. FCA data show 4.29m complaints for first half of 2019

    Press Releases Published: 17/10/2019 Last modified: 17/10/2019
    The Financial Conduct Authority has published the complaints figures for regulated firms for the first half of 2019. The data showed an increase in complaints from 3.91m in the second half (H2) of 2018 to 4.29m for the first half (H1) of 2019.

  4. Amerdeep Somal appointed as Complaints Commissioner

    Press Releases Published: 09/09/2020 Last modified: 09/09/2020
    The Financial Conduct Authority (FCA), the Prudential Regulation Authority (PRA) and the Bank of England have today announced the appointment of Amerdeep Somal as Complaints Commissioner.

  5. Financial regulators publish fourth edition of plan for upcoming work

    News stories Published: 01/11/2021 Last modified: 01/11/2021
    The Financial Services Regulatory Initiatives Forum has issued the fourth edition of the Regulatory Initiatives Grid which lists upcoming work.

  6. FCA review shows too many advisory firms are not yet clear enough with their customers on their charges and services

    Press Releases Published: 07/04/2014 Last modified: 07/04/2014
    The Financial Conduct Authority’s (FCA) latest review into disclosure by financial advisers found that 73 per cent of firms failed to provide the required information on the cost of advice. ... On 1 April 2013 the FCA became responsible for the conduct

  7. FCA reveals the financial experiences of people in the UK: Satisfaction with overall financial circumstances is particularly low in London

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

  8. Aggregate complaints data: 2022 H2

    Data Published: 27/04/2023 Last modified: 19/10/2023
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group.

  9. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

  10. FCA consults on complaints handling improvements

    Press Releases Published: 12/12/2014 Last modified: 07/02/2022
    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone