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Showing 1111 to 1120 of 1744 search results for level complaints data.
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FCA reviews how fund charges are set out
Given the importance of investors understanding and comparing charges as they contribute to fund returns along with performance and the level of risk, the FCA wanted to examine how firms communicated -
Investment Funds, Markets Liquidity and the Investor
Speech by David Lawton, Director of Markets Policy and International, FCA, delivered at The 9th Financial Risk International Forum in Paris on 21 March 2016. This is the text of the speech as drafted, which may differ from the delivered version. -
Claims management companies enter FCA regulation today
The Financial Conduct Authority (FCA) begins regulating the claims management industry from today (1 April). All claims management companies (CMCs) in England, Scotland and Wales will now have to demonstrate they meet and maintain minimum standards -
Insights from the Cyber Coordination Groups
Insights from the Cyber Coordination Groups -
Recruit, change or terminate an appointed representative
If you're a principal firm, find out how to recruit, change or terminate appointed representatives (AR) and complete related Approved Persons applications. -
HomeServe fined £30 million for widespread failings
from November 2008 to October 2011, to identify and address inappropriate bias within the remuneration structure for the complaint handling teams, which incentivised staff to close as many complaints as possible, ... meaning that there was a risk that -
Stepstone Credits (clone of FCA authorised firm)
Stepstone Credits (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to -
Time is running out: the pressure is on to prioritise PPI
With one in five Brits reporting they’ve left making a decision to the last minute and with a week to go to the PPI complaints deadline, the time for decision-making is now. -
Liquidity management for investment firms: good practice
The FCA has been working with the Bank of England, at the request of the Financial Policy Committee (FPC), to assess risks posed by open-ended investment funds investing in the fixed income sector. As part of this work we have engaged with a number -
Diversity and inclusion: Our role as a regulator
We want to see greater levels of diversity and inclusion across the UK financial sector. Read about the work the FCA is doing to drive change in this area.