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Showing 1121 to 1130 of 1744 search results for level complaints data.
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CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission
This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. -
Financial Promotions for high-risk investments
We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any -
Information on debt management firms - March 2020
The FCA provides information on how many regulated companies provide Debt Management Plans (DMP), how many DMP clients (DMP plans) are currently being administered and how many complaints have been received in 2019 and 2018 relating to DMP providers. -
FCA proposes new measures to maintain firms’ focus on culture
The Financial Conduct Authority (FCA) will mark six months since the implementation of the Senior Managers’ and Certification Regime by providing feedback on implementation so far and proposing measures to further strengthen the regime. The -
Pay review 2024: Equality Impact Assessment
The FCA has carried out an Equality Impact Assessment to check the 2024 annual pay review did not disadvantage groups protected by the Equality Act 2010. -
Wholesale market policy – a year in review
Speech by David Lawton, Director of Markets Policy and International, FCA, delivered at the ICI Global Trading and Market Structure Conference in London on 8 December 2015. This is the text of the speech as drafted, which may differ from the -
Product sales data: process related aspects FAQs
Product sales data: process related aspects FAQs -
FCA fines and prohibits trader for market abuse
The FCA has fined Mr Adrian Geoffrey Horn for market abuse and prohibited him from performing any functions in relation to regulated activity. -
FCA steps up focus on fair use of client dealing commission
I want to see a level playing field across Europe to ensure the market delivers the best outcome for investors”. ... This review of 17 investment managers and 13 brokers found only two investment managers operating at the level we expect. -
Financial Lives cost of living (Jan 2024) recontact survey - Summary
The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK.