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Showing 121 to 130 of 1744 search results for level complaints data.
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Good conduct and market integrity
Speech by Martin Wheatley, CEO, the FCA, at the General Insurance conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Consumer investments data review 2020
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. -
Interpreting the data
Find out how the data the FCA requires from providers of personal and business current accounts is measured. -
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
The FCA is working closely with firms to help improve their complaint handling processes to a level that consumers would expect and to remediate any detriment that may have occurred. ... Whether complaint handlers were assessing the merits of individual -
The FCA and our approach to Building Societies
Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA). -
The retail intermediary market 2018
This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR). -
Journey towards a conduct regulator
Speech by Clive Adamson, Director of Supervision, the FSA at the Westminster Forum, London -
FCA publishes Guidance Guarantee Policy Statement
The FCA has outlined changes to the standards including: how complaints should be dealt with; how the outcome of the guidance guarantee session should be recorded; and how those delivering the ... There will also be a thorough review of the rules in the -
The retail intermediary market 2019
This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR). -
Financial promotions quarterly data 2022 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for January 2022 to 31 March 2022.