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Showing 1241 to 1250 of 1744 search results for level complaints data.
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Financial Conduct Authority to investigate how firms deal with risk benchmark manipulation
The costs the FCA inherited from the FSA have been kept at the same level as last year. ... We have worked hard to ensure that the small firms we regulate pay the least and once again we are able to keep the minimum fee at the same level. -
Bluebird Options Limited (clone of FCA authorised firm)
Bluebird Options Limited (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and -
Technology and global ties: turning the tide on financial crime
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Anti-Money Laundering TechSprint, London. -
FCA fines Standard Life Assurance Limited £30 million for non-advised pension sales failures
The Financial Conduct Authority (FCA) has today fined Standard Life Assurance Limited (SLAL) £30,792,500 for failures related to non-advised sales of annuities. -
PS17/25: FAMR implementation part II and consultation on retiring FG12/15 and FG14/1
This Policy Statement outlines the response to our consultation CP17/28: FAMR Implementation Part II and insistent clients, and announces a consultation on the retirement of guidance FG12/15 and FG14/1. -
Firms falling short of renewal expectations
This page summarises how general insurance firms have implemented our transparency in insurance renewals which came into effect in April 2017. -
TR19/1: Debt management sector thematic review
This report shares the key findings of our thematic review of the debt management sector.We committed in our 2017/18 Business Plan to assess how the market is operating and whether firms are meeting customer needs and our standards. -
FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid
In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate, fell. ... of complaints were overturned, in late 2012 it reduced to 60%, and, in late 2013, to 56%. -
FCA announces plans for stronger nudge towards pension guidance
The FCA has today published final rules requiring firms to implement the stronger nudge to Pension Wise guidance. -
Preparing for Brexit in financial services: the state of play
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at Bloomberg - London