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Showing 1531 to 1540 of 1744 search results for level complaints data.

  1. Redress package agreed for consumers mis-sold CPP insurance products

    Press Releases Published: 22/08/2013 Last modified: 22/11/2021
    The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection
  2. HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices

    Press Releases Published: 20/01/2017 Last modified: 26/04/2019
    HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial
  3. CP15/41: Increasing transparency and engagement at renewal in general insurance markets

    Consultation papers Published: 03/12/2015 Last modified: 13/10/2016
    These proposals address concerns about levels of consumer engagement and their treatment by firms at renewal, and the lack of competition that results from this.
  4. Information relating to individual approvals and complaints relating to authorisations - March 2021

    FOI Release Date of Release: 11/03/2021
    The FCA responds to questions relating to applications for individual approvals, and complaints relating to authorisations and credit authorisations.
  5. PS21/14: A new authorised fund regime for investing in long term assets

    Policy statements Published: 25/10/2021 Last modified: 25/10/2021
    We set out our rules that enable open-ended funds to invest more efficiently in long-term illiquid assets.
  6. FCA confirms measures to raise standards in the funeral plans market

    Press Releases Published: 05/07/2021 Last modified: 05/07/2021
    To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022.
  7. Ex post Impact Evaluation Framework – Feedback Statement

    Feedback statements Published: 20/12/2018 Last modified: 20/12/2018
    This feedback statement summarises views received from our stakeholders after the publication of a discussion paper in April 2018, and our responses to them.
  8. FCA proposes temporary financial relief for customers impacted by coronavirus

    Press Releases Published: 02/04/2020 Last modified: 03/04/2020
    The FCA proposes targeted temporary measures to support users of certain consumer credit products who are facing a financial impact because of the coronavirus situation.
  9. TR14/21: Retail investment advice: Adviser charging and services

    Thematic reviews Published: 16/12/2014 Last modified: 31/08/2016
    A majority of consumers, across different levels of wealth, are satisfied with their ongoing service and its value acts as an important motivator in their decision to pay for financial advice.
  10. TR15/7: Delegated authority: Outsourcing in the general insurance market

    Thematic reviews Published: 02/06/2015 Last modified: 02/06/2015
    TR15/7: Delegated authority: Outsourcing in the general insurance market. Thematic reviews First published:. 02/06/2015. Last updated: 02/06/2015. TR15/7: Delegated authority: Outsourcing in the general insurance market. This report sets out the