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Showing 1531 to 1540 of 1744 search results for level complaints data.
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Redress package agreed for consumers mis-sold CPP insurance products
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection -
HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices
HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial -
CP15/41: Increasing transparency and engagement at renewal in general insurance markets
These proposals address concerns about levels of consumer engagement and their treatment by firms at renewal, and the lack of competition that results from this. -
Information relating to individual approvals and complaints relating to authorisations - March 2021
The FCA responds to questions relating to applications for individual approvals, and complaints relating to authorisations and credit authorisations. -
PS21/14: A new authorised fund regime for investing in long term assets
We set out our rules that enable open-ended funds to invest more efficiently in long-term illiquid assets. -
FCA confirms measures to raise standards in the funeral plans market
To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022. -
Ex post Impact Evaluation Framework – Feedback Statement
This feedback statement summarises views received from our stakeholders after the publication of a discussion paper in April 2018, and our responses to them. -
FCA proposes temporary financial relief for customers impacted by coronavirus
The FCA proposes targeted temporary measures to support users of certain consumer credit products who are facing a financial impact because of the coronavirus situation. -
TR14/21: Retail investment advice: Adviser charging and services
A majority of consumers, across different levels of wealth, are satisfied with their ongoing service and its value acts as an important motivator in their decision to pay for financial advice. -
TR15/7: Delegated authority: Outsourcing in the general insurance market
TR15/7: Delegated authority: Outsourcing in the general insurance market. Thematic reviews First published:. 02/06/2015. Last updated: 02/06/2015. TR15/7: Delegated authority: Outsourcing in the general insurance market. This report sets out the