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Showing 171 to 180 of 1744 search results for level complaints data.

171. The Financial Conduct Authority seeks views on its approach to small businesses

     Press Releases Published: 27/11/2015 Last modified: 27/11/2015
     Currently only a small minority of SMEs are unable to take complaints to the ombudsman. ... On 17 August 2015, the ombudsman service published a review of complaints referred to them by businesses.

172. Helping firms provide more support to customers making investment decisions

     Firms Published: 03/08/2023 Last modified: 30/10/2023
     Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

173. FCA publishes Final Summary of RBS’s treatment of SME customers referred to its Global Restructuring Group

     Press Releases Published: 28/11/2017 Last modified: 28/11/2017
     The Financial Conduct Authority (FCA) today publishes the Final Summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

174. The FCA's response to COVID-19 and expectations for 2020

     Speeches Published: 04/06/2020 Last modified: 04/06/2020
     Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at PIMFA’s Virtual Festival.

175. UBS fined £9.45m for failings in its sale of an AIG fund

     Press Releases Published: 12/02/2013 Last modified: 29/03/2013
     The Financial Services Authority (FSA) has fined UBS AG (UBS) for failures in the sale of the AIG Enhanced Variable Rate Fund (the Fund). These failures led to UBS customers being exposed to an unacceptable risk of an unsuitable sale of the Fund.

176. Payday lenders failing customers in arrears, says FCA

     Press Releases Published: 10/03/2015 Last modified: 10/03/2015
     repayment plans that were clearly unsustainable and subsequently failed. firms not dealing appropriately with issues when things went wrong, for example staff failing to investigate or acknowledge complaints and customers having ... In some cases,

177. The regulation of advice – recommendations post FAMR

     Speeches Published: 20/04/2016 Last modified: 20/04/2016
     Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Westminster and City industry forum on FAMR, on 13 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

178. Andrew Bailey speech at the Annual Public Meeting 2018

     Speeches Published: 11/09/2018 Last modified: 11/09/2018
     Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2018 Annual Public Meeting.

179. What does the future of insurance broking look like?

     Speeches Published: 02/07/2013 Last modified: 18/07/2013
     Speech by Simon Green, Head of General Insurance and Protection, the FCA, at the Incisive Media Insurance Age Regulation event, London. This is the text of the speech as drafted, which may differ from the delivered version.

180. FCA proposes stronger requirements on oversight of appointed representatives

     Press Releases Published: 03/12/2021 Last modified: 03/12/2021
     FCA launches consultation on improving the appointed representatives regime and tackling harm from this model.