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Showing 1711 to 1720 of 1744 search results for level complaints data.
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The FCA’s new competition powers: what do they mean for the financial services industry?
Speech by Deb Jones, director of competition at the FCA, at a Scottish Financial Enterprise lunch, hosted by Maclay Murray & Spens LLP, Edinburgh. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA bans and issues largest ever fine of nearly £1 million on a retail sole trader for deliberately misleading vulnerable customers for personal gain
The Financial Conduct Authority (FCA) has fined sale and rent back arranger Gurpreet Singh Chadda £945,277 and banned him from working in the financial services industry for significant failings when conducting sale and rent back agreements. This -
FCA consults on new rules to improve the approach to open-ended funds investing in illiquid assets
The Financial Conduct Authority (FCA) is consulting on new rules and guidance to reduce the potential for harm to investors in funds that hold illiquid assets, particularly under stressed market conditions. These measures will also support the -
FCA fines former Head of JP Morgan’s CIO International £792,900 for failing to be open and co-operative
At the very least a high-level indication that there were causes for concern during the meeting, the call or at any time before the 29 April 2012 would have provided -
HSBC agrees to extend redress scheme for customers impacted by historical debt collection practices
HSBC has voluntarily agreed to extend its redress scheme for customers who may have lost out by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct -
CP15/22 Strengthening accountability in banking: Final rules (including feedback on CP14/31 and CP15/5) and consultation on extending the Certification Regime to wholesale market activities
In this paper we follow up on the feedback that we provided earlier this year in Consultation Paper 15/9: Strengthening accountability in banking: a new regulatory framework for individuals -
FCA calls on firms to act following review of costs and charges disclosure in the investment sector
The Financial Conduct Authority (FCA) has today published the key findings of supervisory work to assess the effectiveness of disclosure by asset managers and intermediaries, such as wealth managers, to their retail customers. This work was prompted -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts
As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour. -
FCA proposes rules on investment pathways and other measures to improve retirement outcomes for consumers
The Financial Conduct Authority (FCA) is today consulting on measures to stop up to 100,000 consumers a year losing out on pension income when they access the pension freedoms.