Search results

Showing 231 to 240 of 1744 search results for level complaints data.

231. General insurance product value and coronavirus (Covid-19) Guidance – update

     Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
     We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance

232. Review of terminal illness benefits within life insurance protection products

     Multi-firm reviews Published: 02/10/2023 Last modified: 02/10/2023
     FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.

233. Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation

     Press Releases Published: 12/03/2014 Last modified: 30/09/2016
     Continue to engage with the industry to encourage them to create a real-time data sharing system; and. ... Take up of payday loans is higher in localities categorised as having lower incomes and greater levels of deprivation.

234. Trust and confidence - ensuring firms’ ethics are built around their customers

     Speeches Published: 12/11/2013 Last modified: 12/11/2013
     Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version.

235. IRHP: determining the level of redress

     Consumers Published: 26/04/2016 Last modified: 14/12/2021
     IRHP: determining the level of redress.

236. Compensatory payments for complaint handling delays

     About us How we operate Published: 29/04/2022 Last modified: 01/11/2023
     Read about the FCA's approach when we consider making a payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

237. Outsourcing and operational resilience

     Firms Focus areas Published: 09/01/2020 Last modified: 02/05/2024
     The FCA explains the implications for operational resilience for regulated firms using outsourcing and other third party service providers, and what it expects from them.

238. Closed complaints

     Data Published: 19/10/2023 Last modified: 19/10/2023
     This page provides a breakdown of complaints closed by product group and firm type.

239. FSA Complaints data 2006 to 2008 [pdf]

     Data Published: 19/04/2013 Last modified: 04/08/2016
     Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.

240. FSA Complaints data 2006 to 2008 [xls]

     Data Published: 19/04/2013 Last modified: 04/08/2016
     Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.