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Showing 261 to 270 of 1744 search results for level complaints data.
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Total number of complaints continues to fall
Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of -
CP14/30: Improving complaints handling
We are consulting on proposed changes to rules to improve complaints handling. -
Redress paid
This page provides a breakdown of redress paid for complaints upheld and not upheld by product group. -
Aggregate complaints data to 2022 H2 [xlsx]
Aggregate sector wide firm complaints data for 2022 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data to 2022 H1 [xlsx]
Aggregate sector wide firm complaints data for 2022 H1. Including opened, closed, upheld, speed of closure and redress. -
PS16/11: Complaints against the Regulators
PS16/11: Complaints against the Regulators. Policy statements First published:. 31/03/2016. Last updated: 31/03/2016. ... In this Policy Statement we report on the main issues arising from CP16/6 and publish the final Complaints Scheme. -
GPC SIPP Limited enter administration
Following discussions with the Financial Conduct Authority, on 11 June 2019, the sole director of GPC SIPP Limited, a firm authorised and regulated by the FCA, appointed Adam Stephens and Henry Shinners of Smith & Williamson LLP as joint -
FCA performance scorecard - comparison metrics for personal current accounts 2021
This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
Aggregate complaints data to 2023 H2 [xlsx]
Aggregate sector wide firm complaints data for 2023 H2. Including opened, closed, upheld, speed of closure and redress. -
Using claims management companies
The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs.