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Showing 751 to 760 of 1744 search results for level complaints data.
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CultureSprint: supporting and empowering managers to transform culture
Leadership is a key driver of behaviour and an important element of a firm’s culture. In particular, mid-level managers play a unique role in culture change -
Our investigations – the evolving approach
Speech by Jamie Symington, Director of Investigations at the FCA, at the Legal Week Banking Litigation and Regulation Forum. -
FCA Data Bulletin: Issue 2 - January 2015 [pdf]
This edition of the FCA Data Bulletin highlights some areas of the authorisations process, including interesting statistics on the individuals it approves, and how it manages complaints about advertising in financial services. -
Information for customers of Triton Insurance Brokers Ltd
On 17 February 2020, the FCA removed Triton’s permission to conduct regulated business in the UK, this includes arranging insurance contracts. -
FCA Data Bulletin: Issue 3 - May 2015 [pdf]
The FCA looks at how consumers use the FCA Contact Centre and what they ask about. Also where consumers are contacting them from in the UK. The Bulletin also covers complaints about firms, approved persons, skilled persons reports, other data. -
Appointed representatives and networks
Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business. -
FCA Data Bulletin: Issue 6 - June 2016 [pdf]
This quarterly update will provide you with details of the latest regulatory data and developments. The FCA's sixth Data Bulletin provides insight into a range of areas, including: an update on attestations and skilled person reports, the latest -
FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud
Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that -
Fair and effective markets review
However, the Review does note some high-level principles to guide the future development of markets, including the important of transparency, open access, competition and choice. ... So the bigger challenge is at global level. We want to raise standards -
Report a concern: mutual societies
How and to whom you can report a concern about a mutual society.