Search results

Showing 201 to 210 of 523 search results for level complaints data 2023.

201. Complaints data: January to June 2016

     News stories Published: 06/10/2016 Last modified: 10/10/2016
     We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.

202. Sustainability

     Speeches Published: 22/07/2014 Last modified: 05/08/2014
     Misleading advertisements, the mis-selling of low value insurance and poor complaints handling contribute significantly to the general public’s mistrust of financial services. ... We will also continue our work to ensure that firms’ ongoing

203. Our use of cookies

     Last modified: 15/12/2023
     Find out about the individual cookies the FCA uses on fca.org.uk, and why it uses them.

204. Mortgage fraud

     Consumers Your rights Published: 04/04/2016 Last modified: 20/03/2023
     If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself.

205. Online trading scams

     Consumers Scams Published: 21/05/2019 Last modified: 20/03/2023
     Find out how online trading scams work, how to avoid scams and what to do if you’re scammed.

206. Advice Guidance Boundary Review

     News stories Published: 03/08/2023 Last modified: 03/08/2023
     The FCA sets out the basis for its joint review of the Advice Guidance Boundary with the Treasury.

207. Promoting competition

     What we do Published: 22/03/2016 Last modified: 02/04/2024
     What the FCA does to promote effective competition in the interests of consumers.

208. Aggregate complaints data: 2021 H1

     Data Published: 28/10/2021 Last modified: 28/04/2022
     This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.

209. Open markets and common causes: International collaboration and the modernisation of financial services regulation in the UK

     Speeches Published: 14/09/2023 Last modified: 14/09/2023
     Speech by Ashley Alder, Chair, delivered at the Eurofi Conference.

210. FCA consults on complaints handling improvements

     Press Releases Published: 12/12/2014 Last modified: 07/02/2022
     Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone