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Showing 321 to 330 of 523 search results for level complaints data 2023.

  1. IFPR implementation observations: quantifying threshold requirements and managing financial resources

    Multi-firm reviews Published: 27/02/2023 Last modified: 09/03/2023
    Firms should consider these and how they can strengthen their processes.

  2. Compensatory payments for complaint handling delays

    About us How we operate Published: 29/04/2022 Last modified: 01/11/2023
    Read about the FCA's approach when we consider making a payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

  3. Financial Lives cost of living (Jan 2024) recontact survey - Summary

    Financial Lives Published: 10/04/2024 Last modified: 10/04/2024
    The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK.

  4. FCA publishes Guidance Guarantee Policy Statement

    Press Releases Published: 27/11/2014 Last modified: 27/11/2014
    The FCA has outlined changes to the standards including: how complaints should be dealt with; how the outcome of the guidance guarantee session should be recorded; and how those delivering the ... There will also be a thorough review of the rules in the

  5. Defined Benefit Advice Assessment Tool (DBAAT)

    Published: 19/06/2023 Last modified: 20/09/2023
    The FCA Defined Benefit Advice Assessment Tool (DBAAT) helps the market understand how they assess the suitability of Defined Benefit (DB) pension transfer and related investment advice and disclosures. 

  6. Cost of living consumer credit data collection

    Firms Published: 01/11/2022 Last modified: 07/05/2024
    More information on the collection of data from consumer credit firms so we can monitor and assess the impact of the rising cost of living on consumers

  7. Journey towards a conduct regulator

    Speeches Published: 05/03/2013 Last modified: 18/07/2013
    Speech by Clive Adamson, Director of Supervision, the FSA at the Westminster Forum, London

  8. Payment Services Regulations 2017 and Electronic Money Regulations 2011

    Tasks for firms Published: 21/10/2015 Last modified: 14/08/2023
    The FCA provides information on the regulation of payment services and e-money, including who is affected by the rules.

  9. Multa Loans (Clone of FCA Authorised Firm)

    Warnings Published: 02/09/2022 Last modified: 28/03/2023
    Multa Loans (Clone of FCA Authorised Firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to

  10. Chairman's speech to the Trust in Banking Conference

    Speeches Published: 20/10/2015 Last modified: 22/10/2015
    Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered
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